Covered under Warranty

  • This warranty of the Product extends for a period of 12 months for the official unit(s) commencing from the date of purchase written on the warranty card issued by official authorities.
  • This warranty covers the handset only. There is no warranty on allied accessories such as Battery, Charger, and Earphones.

Eco Products come with 3 months warranty.

Not Covered under Warranty

  • Any defect arising due to misuse of the unit, damages due to liquid ingress, or physical abuse, or normal wear and tear will not be covered by this warranty.
  • The warranty is void if the unit is tampered with, altered or repaired by unauthorized persons, and if the warranty seal on the unit is broken.
  • The warranty is void if the Mac number & IMEI of the unit is deleted, defaced or altered rendering it difficult to identify the instrument.
  • Damages caused to the unit, by accidents, lightning or any other acts of God are not covered by this warranty.
  • Burns due to any reason like power failure or severe voltage surge will not be covered under warranty.
  • The box with serial number must be preserved during the whole warranty period.
  • Customer will be required to present warranty card and applekid.pk receipt when handing over unit for repair or maintenance under warranty.